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Refund policy

At Bazaro.ae, operated by Sipra FZ LLC (License No. 45004791), customer satisfaction is our priority.

Return and Refund policy


At Bazaro.ae customer satisfaction is important to us. Please read our policy carefully before placing your order.
We do not offer refunds on any products.
If the customer receives a damaged, defective, or broken product, we will provide a free replacement.
The issue must be reported within 24 hours after the order is received.
Customers must provide clear photos or videos of the damaged product for verification.
Replacement requests made after 24 hours of delivery will not be accepted.
Products damaged due to misuse, improper handling, or normal wear and tear are not eligible for replacement.
Customers will receive a replacement within 2 days of reporting the issue.
For replacement requests or support, please contact our customer service team through WhatsApp or Instagram.

Refund Policy

At Bazaro.ae we offer store credit instead of cash refunds.
• Customers can request a refund within 24 hours after receiving their order.
• Approved refund requests will be provided in the form of a discount/store credit code equal to the amount of the purchased product.
• The code can be used on your next purchase from our store.
• Cash refunds and bank transfers are not available.
• The product must be unused and in its original condition to qualify.
• Requests made after the 24-hour window will not be accepted.

For refund or support requests, please contact us through WhatsApp or Instagram.